Saving Time with Smart Alerts

25 Sep 2014 by Annette

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If there’s one thing in common across all our clients, it’s that they are time poor – there’s always a lot to do and more often than not, not enough time to do it. Ensuring that we recognise this, and develop our software to fit in with the way our clients work, is critical if we’re going to deliver the value that we aspire to.  One thing we know for sure is that even the best-intentioned energy manager doesn’t have time to devote to pouring over energy management software on the off chance of stumbling across an efficiency opportunity. He or she will do it, but they need to have a reason, a prompt.

We’re all familiar with the concept of alerting – you set a threshold and are notified when your energy or water use crosses it. But alert thresholds can be notoriously difficult to set, particularly in relation to consumption that might change with the seasons, or with different patterns of occupancy in a building. At worst alerts can be a pointless nuisance, constantly crying wolf until they are eventually deleted, muted or ignored.

Understanding what constitutes a valid threshold can be challenging. For example, what might be a reasonable daily consumption value for a building in summer may be very different to what is reasonable in winter.

That’s why, at Greensense, we’ve recently beefed up our software with a new feature, what we call a Smart Alert. Smart Alerts take the hard work out of defining your threshold by looking at your historical use patterns.


Source: Greensense

Some examples include; alerting you when your facility is approaching your maximum demand, in kW or kVA, for the last 12 months (a common approach used by your energy network to calculate the demand charges on your bill); or, if your daily consumption exceeds your average for the same time last year or if your consumption wasn’t what was ‘expected’ using our assessment of your typical use patterns. This allows for seasonal variances to be taken into consideration, helping you to know that any alert notification you’ve received is meaningful and valid.

As with most alerting systems, you can be alerted via email or sms. In fact, one client recently defined their email mailbox as their primary app of choice. Receiving an email alert allows them to forward the alert to their electrical contractor to resolve performance issues before they’ve even logged into Greensense View®.

Most recently, one of our clients has configured alerts for their renewable energy portfolio to ensure it is operating efficiently and protecting their return on investment.

If you’re interested in hearing more about our Smart Alerts, contact us today.

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